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#lapsed-clients

2 articles tagged lapsed-clients — covering Win Back Lapsed Salon Clients: The 90-Day Message That Actually Gets Replies, Reactivating Lapsed Massage Clients: 45-Day Window, and more for studio operators.

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retention·salon

Win Back Lapsed Salon Clients: The 90-Day Message That Actually Gets Replies

A three-touch sequence for clients who haven't rebooked in 90 days — with scripts that don't feel like a blast email.

November 26, 2025·6 min read
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retention·massage

Reactivating Lapsed Massage Clients: 45-Day Window

The 45-day reactivation window — and why reaching out earlier hurts conversion.

November 15, 2025·6 min read