Zatrovo Help Center

Question 1

How do I set up my studio on Zatrovo?

Accepted Answer

Your dashboard shows a "Get set up" checklist on first login, with a Setup guide in the Help menu that includes short clips for each step. Enter your studio name, contact details, and timezone under Settings. Add a location with a zone, create your first employee record, and set up a class type or service type to start scheduling.

Question 2

How do I create a class on the schedule?

Accepted Answer

Go to Schedule and click the + button or click on a time slot. Select a Class Type, set the date, time, duration, and capacity. Assign an instructor and choose a location/zone. Click Save and the class is immediately bookable by members. You can also set up recurring classes to auto-generate your weekly schedule.

Question 3

How do I add and manage members?

Accepted Answer

Go to the Members page and click Add Member. Enter their name, email, and optionally a phone number. You can also bulk-import members via CSV upload, send email invitations, grant credit packs, freeze accounts temporarily, or manage roles (Owner, Admin, Employee, Member).

Question 4

How do I set up Stripe payments?

Accepted Answer

Go to Settings → Payments and click Connect Stripe. Follow the Stripe OAuth flow to authorize the connection. Toggle between Test Mode and Live Mode. Create credit packs that automatically sync as Stripe Products. Always test a full purchase flow in Test Mode first before switching to Live Mode.

Question 5

How do automated emails work in Zatrovo?

Accepted Answer

Go to Automations to see every transactional email Zatrovo sends: booking confirmations, reminders, cancellations, waitlist promotions, and pack purchases. Each event is customizable and fires automatically. A shared messaging inbox with canned replies and a welcome auto-reply is available as an opt-in add-on, off by default.

Question 6

How do I customize my studio branding?

Accepted Answer

Go to Branding under Advanced. Choose from six theme presets (Midnight, Ember, Ivory, Royal, Forest, Ocean) or customize individual colors. Upload your logo, select title and body fonts from 20+ options. Changes apply across your booking page, emails, and admin panel.

Question 7

What does the studio assistant do?

Accepted Answer

The studio assistant is on by default for every studio. It answers product questions from the knowledge base and can query your schedule, search members, view analytics, and create schedule items in plain language. Any action that changes your data shows a confirmation before it runs.

Learn How Zatrovo Works

Getting Started

Your First-Time Setup

Understanding the Dashboard

Roles & Permissions

Your Trial and Plan

The Studio Assistant